La3eb En - Settings - Terms & Conditions
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The Application is provided by LA3EB Company Limited, a limited company incorporated by laws of the KSA and registered with the Ministry of Commerce\n1.3.1 Privacy Policy \nLA3EB’s collection and use of personal information in connection with the Application/Website is as provided in LA3EB’s privacy policy located at La3eb Privacy Policy.\n1.3.1.2- We view the protection of your privacy as a very important community principle. We understand clearly that the protection of your personal information is important to you and have taken steps to ensure its security. \n1.3.1.3- We process your personal information on our servers which are protected by physical and technological security measures. We use third parties to verify and certify our privacy principles.\n1.3.1.4- We do not sell or rent your personal information to any third parties without your explicit consent.\n\n1.4 Account Registration \n1.4.1- To use most aspects of the Application, the User must register for and maintain an active personal user account (\"Account\"). \n1.4.2- To obtain an Account, a User must not be under the age of legal majority, as per the laws of the KSA, or in any other country through which the Application may be accessed.\n1.4.3- If you are under the age of legal majority as per the laws of the KSA, or as per the laws which apply in any other country through which the Application/Website may be accessed, then you may use the Application/Website only under the supervision of a parent or legal guardian who agrees to be bound by the Terms and Conditions. \n1.4.4- Users who choose to access or use the Application/Website from outside of the KSA are responsible for compliance with local laws whenever applicable. \n1.4.5- Account registration requires the User to submit to LA3EB certain personal information, such as the User’s name, address (including email address), mobile phone number, and gender.\n1.4.6- The User agrees to maintain accurate, complete, and up-to-date information in respect of his or her Account. User failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in the User’s inability to access and use the Application or LA3EB’s termination of these Terms and Conditions with the User.\n1.4.7- The User is responsible for all activity that occurs under his or her User Account, and agrees to maintain the security and secrecy of his or her User Account username and password at all times. We assume no liability to any person for any loss or damage which may arise as a result of any failure by you to protect your password or Account. \n1.4.8- Any suspicious activities on your Account should be notified by contacting us immediately through the various means available at La3eb Support Hub.\n1.4.9- The details you have provided during Account registration will be protected by our Privacy Policy. \n\n 1.5 User Content\n 1.5.1- You may submit, upload, publish, or otherwise make available textual, audio, and/or visual content and information (including post reviews, comments, commentary, and feedback related to the Application/Website and submission of entries for competitions and promotions) through the Application/Website (\"User Content\") \n1.5.2- All User Content remains the property of the User, however, by providing User Content to LA3EB, the User grants LA3EB a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Application and LA3EB’s business and on third-party sites and services), without further notice to or consent from User, and without a requirement to make any form of payment to User or any other person or entity.\n1.5.3- The User represents and warrants that: (i) User either is the sole and exclusive owner of all User Content or User has all rights, licenses, consents, and releases necessary to grant LA3EB the license to the User Content as set forth above; and (ii) neither the User Content nor User submission, uploading, publishing or otherwise making available of such User Content nor LA3EB’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.\n1.5.4- User agrees not to provide User Content that is defamatory, libellous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by LA3EB in its sole discretion, whether or not such material may be protected by law. \n1.5.5- LA3EB may, but shall not be obligated to, review, monitor, or remove User Content, at LA3EB’s sole discretion and at any time and for any reason, without notice to the User.\n \n 1.6 Mobile Application Security\n1.6.1- Customers are prohibited from violating or attempting to violate the security of the Application, including without limitation:\na- Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;\nb- Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;\nc- Attempting to interfere with service to any other user, host, or network, including, without limitation, via means of submitting a virus to the mobile application, overloading, and \"flooding\", \"spamming, \"mail bombing \"or crashing\";\nd- Sending unsolicited emails, including promotions and/or advertising of products or services; or\ne- Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.\n1.6.2- Violations of the Application’s security measures, any LA3EB system, or any LA3EB network security may result in civil or criminal liability.\n1.6.3- Customers agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Application or any activity being conducted on the Application. LA3EB will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting any Users or other individuals who are involved in such violations.\n\n1.7 Electronic Communication \n 1.7.1- As you use the Application/Website and communicate with us electronically, you also consent to receive updates from us electronically, through email, newsletter, or by us posting notices such as disclosures on the Application (in-Application push notifications). \n1.7.2- Customer agrees that any notice that LA3EB provides to you electronically satisfies any legal requirement, including any requirement that requires us to provide you with notice in writing.\n1.7.3- LA3EB may monitor, record, store and use any telephone, email, or other electronic notices with your information for training purposes, to check instructions given to us, and to improve the quality of our customer service.\n\n1.8 My Shopping Cart \n1.8.1- LA3EB reserves the right, at our sole discretion, to limit the number of items selected per person, per household, or order on 'My shopping cart. \n1.8.2- The said limitations may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. \n1.8.3- Customers will be notified should such limits be applied.\n\n1.9 Products’ Information, Stock, and Pricing \n1.9.1- While the Application/Website strives to provide accurate product information (such as stock availability, pricing, product features, images, and specifications) and service information, typographical errors may occur.\n1.9.2- The colors of our products that appear on the Application will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.\n1.9.3- Our publishing of any form of product/service information (including, but not limited to, marketing proposals, advertisements, offers, magazines, and flyers) on the Application/Website does not guarantee stock, offer, and price availability, whether online or in-store.\n1.9.4- Errors may occur in the process of providing product/service and pricing information on the Application/Website. The Application/Website cannot confirm the pricing and total cost of a product/service until online checkout is completed. \n1.9.5- If a product/service is listed and invoiced at an incorrect price or with incorrect information due to an error in pricing or product/service information, LA3EB has the right to either contact you for instructions, or cancel your order and notify you of the cancellation. \n1.9.6- If LA3EB accepts and processes your order online; the total cost will be debited from your credit card account (or other approved payment method), and you will be notified by email that the payment has been processed.\n1.9.7- Stock availability and pricing are subject to change without prior notice.\n\n1.9.8 Indemnities \nUser agrees to indemnify and hold LA3EB and its officers, directors, employees, and agents harmless from any claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: \nUser’s use of the Application or goods obtained through User’s use of the Application; \nUser breach or violation of any of these Terms and Conditions; \nLA3EB’s use of User’s User Content; or \nUser violation of the rights of any third party.\n\n1.9.9 Governing Law and Jurisdiction \n1.9.9.1- These Terms and Conditions are governed by and construed following the laws of the KSA. \n1.9.9.2- If any dispute, claim, difference or controversy arises out of, relating to, or having any connection with these Terms and Conditions, including as it may relate in any way to your use of the Application and/or website, or to any products distributed by LA3EB, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for this section \"Dispute\") then the courts of the KSA in Riyadh shall have exclusive jurisdiction to settle any such Dispute and each party submits to the exclusive jurisdiction of the courts of the KSA in Riyadh. \n1.9.9.3- For this section, Customer / User waives any objection to the courts of the KSA in Riyadh, as applicable, because such courts are an inconvenient or inappropriate forum to settle any Dispute. \n\n1.10 Amendment of the Terms and Conditions \n1.10.1- LA3EB may at any time modify the Terms and Conditions without any prior notification. \n1.10.2- Customers can access the latest version of the Terms and Conditions at any given time on the Application & the website. \n1.10.3- If the modified Terms and Conditions are not acceptable to you, unfortunately, you should discontinue using the Application/website. However, if you continue to use the Application, you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of the Application/website.\n\n1.11 Secure Payment \n1.11.1- The Application & the website provides the possibility to purchase product(s) and /or service(s) online and to settle the payment online, or on delivery. Payment transactions, including authorizations and settlements, will be in Saudi Riyals.\nLA3EB accepts the following modes of payment:\n\nOnline payment transactions: \n1.11.2-Bank credit cards (Visa and MasterCard) are only for those cards issued by banks within KSA through an internet payment gateway service provider.\n\n1.11.3- La3eb’s Wallet (Online top up) keeping in mind that once you add money to your wallet, you cannot request a refund.\n\n1.11.4- We accept cash on delivery as an alternative payment method for customers who do not have a credit card. You can choose to pay in cash to the delivery representative when you receive your \n order using this service.\n\n1.11.5- Please note that we charge an additional fee of 25 SAR for the cash payment service, and this fee applies to each order regardless of the number or value of the products.\n with a minimum cash-on-delivery payment amount of 100 SAR and a maximum of 10,000 SAR\n\n1.11.6 Direct Installment with Tabby\nWhat is Tabby Payment Service?\nTabby is a flexible payment method that gives you security and the freedom to buy everything you need from La3eb and pay in installments without any interest or added fees.\n\n What is the a available limit with Tabby\nThe limit depends on a number of factors including the type of products you buy, and the date you made your previous Tabby payments. with Maximum limit 7000Sar\n\nWhat is the installment payment method?\nYou can buy and pay in 4 monthly payments without interest or fees, the first payment on demand.\nHow is the order method?\nAdd the products you like to your cart and choose Pay via Tabby on the Payment options page.\nEnter your email and mobile number to receive the activation message.\nEnter the verification code sent to your mobile in a text message.\nWait for the screen to complete your payment successfully within seconds.\nYour Tabby account was created!\n\n1.11.8- For online payment transactions,\nThe Customer will receive an order acknowledgement once the payment has been authorized, through Email communication. \nWe cannot accept any liability if payment is refused or declined by the credit card supplier for any reason. \nAll payment details which are entered through the Application/website payment gateways are encrypted. Communications to and from the service provider’s site are also encrypted.\nCredit card details provided by customers for benefiting from the online service will be valid and accurate, and you shall only use a credit card that is lawfully owned by you. \nThe said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation, or court order. \nThe online service will not be liable for any credit card fraud. Any liability for use of a card fraudulently will be on customers, and the responsibility to prove otherwise shall be exclusively on he/she.\nIf we are unable to supply the full or portion of the order, we will inform you accordingly. A full or partial refund will be given -through credit card- which you have already been charged for. \nUsing the online payments facility of the mobile application & the website indicates that you accept these terms. If you do not accept these terms, please do not use this facility.\n \n \n1.14 Complaints and Customer Service \n Customers can send their complaints through the channels available at La3eb Support Hub:\nToll-free number:8001250025\nWhatsApp number: +966550880655\nAll direct social media messages (Facebook- Instagram-Twitter)\n https://La3eb.com/contact-us\n\n2.0 Orders \n2.1 Order Cancellation\n 2.1.1 Cancellation by LA3EB\n 2.1.1.1- LA3EB reserves the right to cancel an order due to any of the following reasons:\n Customer payment is rejected or declined \n c- Customer buys more than two (2) pieces of the same item.\n d- Customer provides an incorrect/inaccurate delivery address.\n e- Customer is not reachable \n f- Customer is not reachable using the contact details provided. \n2.1.1.2- LA3EB is committed to providing the best possible customer service, as such, any bulk orders over a quantity of 2 of the same items or promotion/offer to the same customer or business orders will be cancelled at the discretion of LA3EB.\n2.1.1.3- Delivery fees (and all associated costs) will be borne by the Customer if: \n The order is cancelled post shipping is done by LA3EB, or\n If LA3EB cancels the order under any of the circumstances described above. \n 2.1.2 - Cancellation by Customer\n 2.1.2.1- Please contact us in the event you would like to cancel your order.\n2.1.2.2- It is the customer’s right to cancel an order due to any of the following reasons:\n a- LA3EB is unable to procure/deliver the product/service(s) within 15 days from the date of conclusion of the contract unless the delay in delivery is due to an event that is outside of our reasonable control.\nb- The Customer may cancel the order within seven (7) days following the date of receipt of the product, provided that the product is not used & sealed with original packaging, except where: \nThe purchase of products for software download over the internet (does not include software that may not be downloaded fully due to a defect) \nAny defect in a product due to the Customer’s poor possession.\n2.2 Order Amendment\n2.2.1- If a customer/user would like to amend an already placed order via the Application or the website, please notify us immediately, and we will seek to amend the order accordingly, whenever possible \n2.2.2- If the order is already shipped, the \"Returns, Exchange, Refund\" section below will apply (Section # 5.0) \n\n2.3 Pre-Orders\n2.3.1- Pre-orders are guaranteed in terms of customer orders. Once payment is confirmed, we will guarantee your pre-order product however delivery times are based on their respective release date as communicated by the manufacturers.\n2.3.2- Customers who placed pre-orders will receive updates from LA3EB if the delivery date changes for the product. \n2.3.3- Customers can request a full refund on any pre-order at any time before shipment, and their order will be refunded in the standard process and time.\n\n3.0 Warranty, Maintenance, and Repair\n3.1. New products \n 3.1.1- LA3EB warranty the product against defects in materials and workmanship under ordinary consumer use, as shown on the product description page, from the date that you received the product. \n3.1.2- Customers must check and read the owner manual before using the product to make sure it meets all safety, security, and electrical local requirements.\n3.1.3- Unless specified otherwise, electrical products that LA3EB sells are designed to work on 220-240 Volts. If you do not have the appropriate installation to operate at this electrical voltage, we do not recommend you use the product. \n3.1.4- Products damaged due to use with wrong electrical sources and/or supplies will not be accepted under the manufacturer's warranty terms and conditions.\n3.1.5- All products sold by us have received quality control approvals and are deemed to be functional when shipped by us. \n3.1.6- After (7) days from the date you receive the product, if there is any problem with the purchased product, it is recommended to directly contact the manufacturer's authorized service center in KSA to procure a repair of the product. \n3.1.7- Customers can contact LA3EB to obtain the manufacturer's authorized service center locations and contact details.\n3.1.8-The warranty is valid only at the LA3EB service centers mentioned or referred to by the product card \n3.1.9-The warranty shall not be honored if the model and/or Serial number on the unit and/or in this warranty card is altered, mutilated, and/or removed.\n3.1.10-The warranty will not cover the damages due to causes beyond the control of LA3EB including but not limited to accident, transportation, misuse, abuse, negligence, improper maintenance application of wrong voltage natural disaster, modification, repair by unauthorized service centers, or any operations inconsistent with the operation manual of the unit.\n\n4.0 Delivery Information and Charges\n\n4.1 Delivery fees:\n Delivery fee varies based on product and delivery.\n\nStandard Delivery:\n-For orders less than SAR 199, a delivery fee of SAR 29 will be applied\n-For all big Items like (Chairs, Sofas, Desks, and TVs), the delivery fee will be 125 SAR\n\nSame Day Delivery (Available for Riyadh Only):\n -For all small Items, SAR 35 fee.\n -For all big Items, the delivery fee will be SAR 75 \n\nCash on Delivery:\nAn additional fee of SAR 25 is applied and payable in cash upon delivery for orders selected with “cash on delivery” as a payment method Delivery Fees mentioned are VAT-inclusive.\nThere might be product-based exceptions in delivery fees due to product-specific needs.\n\n4.2. Delivery time:\nMain cities: 1-3 business days.\nOther cities: up to 6 business days. Delivery and shipping details will be displayed on the product page and during the payment process.\n.\n5.0 Return, Exchange & Refunds \n 5.1- For all new items purchased, customers can return the items, if they wish, In case you are not satisfied with your product(s), or the product(s) is defective, within 7 days from the date you receive your order.\n\n5.4- Exclusions:\n - Digital Code products are non-returnable.\n- Software and video games are non-returnable once opened.\n- Products that are damaged as a result of misuse, such as scratches or malfunction due to wrong voltage connection, or missing some parts of the product (such as catalogs, accessories…).\n5.5- When returning a product, it must be Sealed and in its original packaging, with a full set of accessories and manuals included. \n5.6- All refunds, replacements, and in-warranty repairs require the original proof of purchase.\n5.7- Once the return request is initiated and the required checks are completed, you will be contacted by one of our agents to confirm your request. \n5.8- Organizing the Pick-up for the item you would like to return will be arranged by La3eb. Depending on your location, the pick-up arrangement can range between 2-5 days.\n5.9- Once you hand over the items to the courier, the items will be received and checked by our team to ensure they satisfy return conditions. \n5.10- Once approved, your refund process will start. Depending on the payment type, you will receive your money within 14 days.\n\n\n Meza Reward points: \n-When the customer joins the Meza Reward program she/he accepts those articles which are below.\n-Meza reward points only are eligible for KSA mobile phone numbers\n-Meza reward points will be added to the customer's mobile number which is in her/his account\n-Meza Reward points cannot be migrated to another account or another phone number. If the customer changes her/his phone number in her/his account, the customer will lose his respective Meza Reward points.\n-Meza reward points will be earned after the order delivery\n-Meza reward points earning and returning process could take up to 9 working days.\n-Meza Reward points are calculated without tax prices of the product.\n-La3eb does not commit to giving Meza Reward points for every product.\n-La3eb can make any change to the calculation of the Meza Reward program and La3eb has no direct responsibility to reach the customers to inform them of their respective cases.\n-La3eb cannot be responsible for any miscalculation of Meza Reward points. When the customer joins the Meza Reward program she/he accepts it.\n-La3eb can give a deadline to the customers to spend Meza Reward points.\n\nXBOX Console \n\nRegarding the damaged Xbox console or if it encounters any issues, please contact the following number:\n920002555\nUPS company\nThe console will be collected from your end, and examined, and necessary actions will be taken.\nPlease note that this applies only to the consoles, while the controllers are the responsibility of the La3eb\n\n\nunder Commercial Registration Number (1010676939), having its principal place of business at P.O Box 13244. The Business Gate, Airport Road No 2425, Qurtubah, Riyadh.\nThroughout the Terms and Conditions, the terms \"we\", \"us\", and \" our \" refer to LA3EB.\n As a User (also referred to as \"you\", \"your\", or \"Customer\", where applicable) of the Application/Website, you must read and acknowledge the Terms and Conditions. \nUser access and use of the Application constitutes User agreement to be bound by the Terms and Conditions, which establishes a contractual relationship between User and LA3EB. If the User does not agree to the Terms and Conditions, then the User may not access or use the Application. These Terms and Conditions expressly supersede prior agreements, understanding, or arrangements with the User. LA3EB may immediately terminate these Terms and Conditions concerning the User, or generally, cease offering or deny access to the Application or any portion thereof, at any time for any reason. \nLA3EB may amend the Terms and Conditions related to the Application/Website from time to time. Amendments will be effective upon LA3EB’s posting of such updated Terms and Conditions at this location or the amended policies or supplemental terms on the Application. User continued access, or use of the Application after such posting constitutes User consent to be bound by the Terms and Conditions, as amended.\n\nAPPLE LICENSED APPLICATION END USER LICENSE AGREEMENT \nhttps://www.apple.com/legal/internet-services/itunes/dev/stdeula/\n\n\n La3eb might/can change any article from the above list without prior notice","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","id":"kjn9p9j","type":"raw_html","control":false,"hover":false,"hovered":false,"loading":false,"elements":[]}]}],"el_class":"mec_api_raw"}],"pid":"l2yluai9kr1o"}[/mgz_pagebuilder]