RETURNS AND EXCHANGE

Returns and Exchange

• All items are subject to Return and Exchange except for: Software, Video Games, and Prepaid Cards; unless found with a manufacturing defect.
• Digital codes can not be exchanged, returned or refunded.
• Returns and exchange services are available if products are in their original condition with original packaging.
• Return and exchange are within Fourteen (14) days of the date of purchase.
• To benefit from return, exchange, and warranty services, original invoice is required.
• MECL does not allow return or exchange of products which are damaged as a result of misuse, such as scratches or malfunction due to wrong voltage connection, or missing some parts of the product (such as catalogs, accessories…)
• Promotional item(s) can be returned with the main purchased item if the promotional item is in original condition when purchased, otherwise, promotion price will be deducted.
• Item(s) purchased using a gift certificate, voucher, or credit card cannot be refunded in cash.

Immediate Defective Items Replacement

Modern electronics will replace devices with a manufacturing defect with a similar item within Fourteen (14) days of purchase date based on the following condition:

• The device must be free of scratches or signs of misuse.
• Original packaging along with the box, user manuals and accessories must be returned with the device.
• A technical report from the Authorized Service Center might be required prior to replacement.